Ace Brooks is a fully immersive, tech-driven, self-serve pickleball and interactive sports venue in Brooks, AB — and also a working showroom for the interactive sports hardware we distribute to gyms, schools, and community centres across North America. We're a solo-founder company building in public, right here in Brooks.

Wage: $17.00/hour · Hours: 32 hours/week · Type: Permanent, ongoing · Schedule: Includes evenings and weekends

What this role does

• Opens and closes the venue — sets up courts, gets the system running, cash float in and out, locks up at night
• Looks after players — greets people, handles bookings and check-ins, sorts out problems when a booking or the system doesn't cooperate
• Runs first-timers through the system, showing them how it works in a way that makes them want to come back
• Handles transactions — court fees, retail, and drinks through our Shopify POS and card reader, with end-of-day reconciliation and reporting
• Looks after the retail corner — paddle and merchandise sales, restocking, keeping the space tidy and inventory counts accurate
• Collects player feedback during soft-launch and passes it back so we can fix issues
• Helps get the word out locally — posting from our business account, talking to leagues and schools that already play here
• Passes along B2B equipment enquiries to the founder

What this role requires

• Experience in front desk, retail, hospitality, or customer service
• Comfortable handling cash and card payments and balancing at the end of a shift
• Comfortable learning new software — everything here runs on a tablet
• Available evenings and weekends
• Legally entitled to work in Canada
• Reliable — on the days this role is working, they may well be the only person on site

Wage: $15/hour base + tiered commission · Hours: 30 hours/week · Location: Bay 6, 775 Sutherland Dr, Brooks, AB (remote/hybrid friendly)

What this role does

A dual-line sales role covering two product lines:

• B2B: Our AceBall Interactive Rig — a computer vision and projection training system sold to community centres, schools, and private clubs. Systems start at $6,000+ CAD per unit, so this is high-ticket B2B sales.
• Retail: HOODOO, our original-design pickleball paddle, built to compete on quality with $200 CAD paddles from the big names, sold both in-store and online.

• Prospects and develops B2B leads (community centres, schools, athletic facilities)
• Represents Ace Brooks at local networking events (Chamber of Commerce, community events)
• Manages retail sales conversations for the paddle line, mainly online with in-person support during a weekly Bay 6 visit
• Contributes to market research and sales strategy development
• Maintains CRM/lead tracking and reports on pipeline progress

What this role requires

• Comfortable with both B2B relationship-building and direct retail sales
• Self-starter — this is a small, hands-on team
• Within reasonable driving distance of Brooks — this role is remote/hybrid friendly, with at least one in-person day at Bay 6 each week